Privacy Policy — dtk66

1. Introduction

dtk66 is committed to protecting the privacy and personal data of every user who interacts with our platform. This Privacy Policy applies to all users of dtk66, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, as well as anyone accessing our services from elsewhere within Bangladesh.

We handle all personal data with the utmost care and in compliance with applicable data protection principles. This policy is written in plain, accessible English so that every dtk66 user can clearly understand their rights and our obligations. If you have any questions about this policy, please contact our support team at [email protected].

2. Information We Collect

When you register, use, or interact with dtk66, we may collect the following categories of personal information. We only collect data that is necessary for the purposes described in this policy:

• Identity data: full name, date of birth, national identity card (NID) number, and passport details where applicable.
• Contact data: mobile number, email address, and residential address within Bangladesh.
• Financial data: payment method details such as bKash, Nagad, Rocket, Upay wallet numbers, and bank account information used for deposits and withdrawals.
• Technical data: IP address, browser type and version, device type, operating system, and session logs generated during your use of the platform.
• Usage data: betting history, game activity records, transaction logs, bonus redemption history, and support interactions.

3. How We Use Your Information

dtk66 uses the personal information we collect solely for legitimate operational and regulatory purposes. We do not sell or rent your personal data to third parties. The specific uses of your data include:

• Account creation and management: to register your account, verify your identity via KYC procedures, and maintain accurate records of your profile.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, and local bank transfers, and to maintain complete financial records.
• Platform delivery and personalisation: to operate our gaming services, deliver relevant promotions such as BPL and IPL betting offers, and customise your experience on dtk66.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities on the platform.
• Responsible gaming support: to monitor player activity for signs of problem gambling and to enable self-exclusion, deposit limits, and time-out features where requested.

4. Legal Basis for Processing

dtk66 processes your personal data only where a lawful basis exists. The legal bases on which we rely include:

• Contractual necessity: processing required to perform the contract between you and dtk66, including account management, payments, and service delivery.
• Consent: where you have expressly agreed to specific data uses, such as receiving promotional communications about seasonal offers, festival bonuses, or new game launches.
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving overall service quality.

5. Sharing Your Information

dtk66 does not sell, trade, or rent your personal data. We may share your information in limited circumstances with trusted third parties who assist us in operating the platform. All such parties are bound by strict confidentiality and data protection obligations:

• Game providers and technology partners: companies such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi who supply the games and infrastructure powering dtk66, solely for the purpose of game delivery and technical operation.
• Payment processors: mobile financial service providers and banking partners including bKash, Nagad, Rocket, Dutch-Bangla Bank, and City Bank, for the purpose of processing your deposits and withdrawals.
• Regulatory and legal authorities: where required by applicable law, court order, or official regulatory inquiry, we may disclose personal data to competent authorities within Bangladesh.

We require all third parties to respect the confidentiality and security of your data and to use it only for the specific purpose for which it was shared. dtk66 does not authorise any third party to use your data for their own independent marketing or commercial purposes.

6. Cookies & Tracking Technologies

dtk66 uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure the site functions correctly. Cookies are small data files stored on your device when you visit dtk66. We use the following types of cookies:

• Essential cookies: strictly necessary to provide core platform functionality such as maintaining your login session, remembering your language preference, and keeping your shopping cart or game state intact.
• Analytical cookies: used to understand how visitors interact with dtk66 — which pages are visited most, how long users stay, and which features are most popular — helping us improve the platform for all Bangladesh players.
• Functional cookies: enable enhanced features and personalisation on the platform, such as remembering your preferred payment method, favourite games, or notification settings.

You can manage or disable cookies through your device or browser settings. Please note that disabling essential cookies may affect the functionality of the dtk66 platform and prevent you from accessing certain features.

7. Data Retention

dtk66 retains your personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. In general, account data is retained for the duration of your active relationship with dtk66 and for a minimum period of five (5) years following account closure, in compliance with anti-money laundering and financial record-keeping requirements.

Transaction records and financial data are retained for a minimum of six (6) years for compliance and audit purposes. After the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to any individual user.

8. Data Security

dtk66 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security infrastructure includes SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure password hashing, access control systems, and regular security audits.

While we take all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that may affect your rights, dtk66 will take prompt action to contain the breach and notify affected users as required. We encourage you to use a strong, unique password for your dtk66 account and to keep your login credentials confidential at all times.

9. Your Rights

As a dtk66 user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time, free of charge.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
• Right to erasure: in certain circumstances you may request the deletion of your personal data. Note that some data may be required to be retained for legal or regulatory compliance reasons.
• Right to withdraw consent: where we process your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

We will respond to all valid data rights requests within 30 calendar days of receipt. Complex requests may require additional time, in which case we will notify you of the expected resolution date.

10. Third-Party Links

The dtk66 platform may contain references to game providers and technology partners. dtk66 is not responsible for the privacy practices or content of any third-party services or websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of dtk66.

11. Children's Privacy

dtk66 is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a user under the age of 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor may have registered on dtk66 should contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

dtk66 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we handle your personal data. Continued use of the dtk66 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dtk66 handles your personal data, please contact our Data Support Team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Support email: [email protected] (plain text only — not a clickable link). Please include your full name, registered username, and a clear description of your privacy query. We aim to respond within 5 business days during Bangladesh Standard Time (BST, UTC+6) working hours.